Terms and Conditions Agreement

Effective Date: November 1, 2024

Welcome to PAYLIT TECHNOLOGY PRIVATE LIMITED (“we,” “our,” “us”). This Terms of Use Agreement (“Agreement”) governs your access and usage of the website shopnion.com (“Website”) and all related services provided by PAYLIT TECHNOLOGY PRIVATE LIMITED. By visiting or utilizing our Website, you agree to adhere to this Agreement as well as all applicable rules, regulations, and policies.

Please read this Agreement carefully. If you do not accept these terms, please refrain from using our Website.

1. Overview

PAYLIT TECHNOLOGY PRIVATE LIMITED provides an online marketplace connecting Buyers and Sellers across a variety of product categories, including electronics, apparel, household items, and more. Our Website acts as a facilitator enabling transactions between Buyers and Sellers.

2. Agreement Acceptance

Your use of the Website, registration of an account, or placing of any order constitutes your acceptance of these terms, which may be updated from time to time without prior notification. Continued use following any updates signifies your consent to the revised terms.

3. User Eligibility

To access and transact on the Website, you must:

• Be 18 years or older or have attained legal age to enter contracts in your location.

• Agree to comply with all relevant laws and regulations.

• If registering as a Seller, hold valid registration as a business entity under Indian jurisdiction.

• If acting on behalf of a company, confirm you are authorized to bind that company to this Agreement.

4. Account Setup and Security

4.1 Account Creation
To place orders or sell products, you must register an account providing truthful and complete personal or business information including your name, contact info, and payment details.

4.2 Account Security
You are responsible for maintaining confidentiality of your login credentials and agree to promptly notify us of any unauthorized use or security breaches.

5. Products & Listings

5.1 Product Responsibility
Sellers must ensure accuracy in product descriptions, pricing, and images. While we aim to maintain quality control, PAYLIT TECHNOLOGY PRIVATE LIMITED does not warrant the authenticity, legality, or condition of Seller-listed items.

5.2 Stock Availability
All product availability is subject to change. We reserve the right to cancel orders due to out-of-stock items or pricing errors.

5.3 Pricing Terms
Product prices may fluctuate without prior notice and include applicable taxes unless stated otherwise. Shipping costs will be calculated at checkout.

6. User Conduct

6.1 Acceptable Use
You agree to use the Website lawfully and not:

• Engage in fraudulent or unlawful conduct.

• Violate intellectual property or privacy rights of others.

• Transmit harmful software or malicious content.

6.2 Seller Duties
Sellers must:

• Provide truthful product information.

• Comply with Indian laws and regulations governing their products.

• Manage inventory, shipping, and customer service efficiently.

• Fulfill all applicable tax and regulatory requirements.

7. Ordering and Payments

7.1 Order Submission
Orders must be placed through the checkout process with payment via accepted methods such as credit/debit cards, UPI, Paytm, PhonePe, or Razorpay. Orders are subject to payment verification and product availability.

7.2 Payment Security
Payments are processed through secure gateways that encrypt your financial data.

7.3 Cancelling Orders
Orders cannot be cancelled after dispatch. For pre-dispatch cancellations, contact customer support. Refer to our Refund & Cancellation Policy for details.

7.4 Taxes & Duties
Prices include GST where applicable. Buyers bear any additional taxes or customs duties for shipments outside Delhi.

8. Shipping & Delivery

8.1 Shipment Timeline
Orders are generally shipped within 48 hours of confirmation. Delivery timelines range between 2 to 7 business days depending on the destination, limited to India.

8.2 Delivery Partners
We collaborate with reputed courier services including BlueDart and Delhivery.

8.3 Shipping Fees
Shipping charges are calculated based on order weight, size, and location, with free shipping during select promotions.

8.4 Tracking
You will receive a tracking number post-shipment for order monitoring.

9. Returns, Refunds & Cancellations

Refer to our dedicated Returns and Warranty Policy and Refund and Cancellation Policy available on the Website for comprehensive information.

10. Privacy & Data Protection

We prioritize your privacy and handle your personal data in accordance with our Privacy Policy, which details our data collection and usage practices. By using the Website, you consent to our handling of your information as outlined therein.

11. Intellectual Property Rights

All Website content including text, graphics, logos, and trademarks are owned by PAYLIT TECHNOLOGY PRIVATE LIMITED or licensors and protected by intellectual property laws.

Content you submit (such as product descriptions or reviews) grants us a worldwide, royalty-free license to use and display the content for business purposes.

12. Limitation of Liability

To the maximum extent permitted by law, PAYLIT TECHNOLOGY PRIVATE LIMITED disclaims liability for any damages arising from your use or inability to use the Website, including issues related to products, deliveries, or third-party services.

13. Dispute Resolution

13.1 Governing Law
This Agreement is governed by Indian law.

13.2 Arbitration
Disputes will be resolved by arbitration under the Indian Arbitration and Conciliation Act, 1996, conducted in Delhi, in English.

14. Termination

We may suspend or terminate your access to the Website for breaches of this Agreement, fraud, or misuse.

15. Additional Terms

• Force Majeure: We are not liable for failures due to uncontrollable events like natural disasters or service outages.

• Severability: Invalid provisions do not affect the remainder of this Agreement.

• Entire Agreement: These Terms, along with Privacy Policy and other policies, constitute the full agreement between you and PAYLIT TECHNOLOGY PRIVATE LIMITED.

Contact Us

For questions or concerns about these Terms, reach out to:
Email: info@shopnion.com
Address:

PAYLIT TECHNOLOGY PRIVATE LIMITED
Ground Floor, Shop No. 1,
Plot No. 156, Sheetal Kunj Apartment,
Seawoods West, Nerul, Sector-44,
Navi Mumbai, Thane, Maharashtra – 400706.