Privacy Policy

Effective Date: November 1, 2024

At PAYLIT TECHNOLOGY PRIVATE LIMITED (“we,” “us,” “our”), safeguarding your personal information is a top priority. This Privacy Statement explains how we gather, utilize, and protect your data when you visit and use our website shopnion.com (“Website”), and the options available to you concerning your personal details.

By using or accessing our Website, you consent to the practices described in this statement. Please review it carefully to understand how we manage your information.

1. Data We Collect

We collect various categories of information when you interact with our Website or services:

1.1 Personal Data
When you register an account, make purchases, or communicate with us, we may gather:

• Full Name

• Email Address

• Contact Number

• Billing and Shipping Addresses

• Payment Details (such as card information, UPI IDs, wallets like Paytm, Razorpay, etc.)

• Account Credentials (username, password)

• Demographic Details (age, gender, etc.)

1.2 Non-Personal Data
To improve your experience, we also collect non-identifiable information such as:

• IP Address

• Browser and Device Details (OS, screen resolution)

• General Location Based on IP

• Cookies and Tracking Technologies used to monitor usage patterns and preferences

1.3 Purchase and Transaction Information
We record details related to your orders, including:

• Order History

• Payment Amounts

• Delivery and Shipping Details

1.4 Vendor Information
For sellers on our platform, we may collect:

• Business Identification Data (name, address, GSTIN, etc.)

• Banking Information for settlements

• Tax-related Information (PAN, GST registrations)

2. Purpose of Data Collection

Your information is used to:

2.1 Service Delivery

• Process transactions, payments, and shipments

• Provide customer assistance and respond to inquiries

2.2 Communication

• Share order updates, shipping notifications, and marketing communications (where consented)

• Provide support messages regarding your account or transactions

2.3 Personalization

• Customize your browsing and shopping experience

• Suggest relevant products and offers

2.4 Security and Fraud Prevention

• Monitor transactions to detect and prevent fraudulent activity

• Safeguard your account from unauthorized access

2.5 Legal Compliance

• Adhere to statutory and regulatory requirements

• Enforce our terms and resolve disputes

2.6 Marketing

• With your permission, send promotional materials and special offers

3. Disclosure of Information

We may share your data in the following ways:

3.1 Third-Party Service Providers
Trusted partners who assist us with:

• Payment gateways (Razorpay, Paytm, PhonePe, etc.)

• Logistics and delivery services (BlueDart, Delhivery)

• Analytics, marketing, and website maintenance

3.2 Sellers
To fulfill orders, we share necessary shipping and contact details with the respective seller.

3.3 Legal Requirements
We disclose information if mandated by law or to comply with legal processes such as subpoenas or court orders.

3.4 Business Transactions
In case of mergers, acquisitions, or asset sales, personal data may be transferred as part of the business assets.

4. Data Retention

We retain your personal information for a minimum period of one year as required by our data retention policies, after which it may be deleted or anonymized unless longer retention is mandated by law.

5. Cookies and Similar Technologies

Our Website uses cookies, pixels, and similar tracking tools to:

• Remember user preferences and login information

• Analyze traffic and improve Website functionality

• Deliver tailored advertisements

You can manage cookie preferences via your browser settings. Note that disabling cookies may limit certain features on the Website.

6. Data Protection

We implement industry-standard security protocols, including encryption and secure payment processing, to protect your information. However, no internet transmission or electronic storage is completely foolproof.

You are responsible for keeping your account login details secure and must notify us immediately of any unauthorized access.

7. Your Rights and Options

7.1 Access and Correction
You can view and update your personal information anytime by logging into your account or contacting our support.

7.2 Marketing Opt-Out
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

7.3 Data Erasure
You have the right to request deletion of your personal data, subject to legal or operational constraints.

7.4 Consent Withdrawal
If you have consented to specific data uses, you can withdraw consent by contacting us.

7.5 Data Portability
You can request a copy of your data in a standard format to transfer to another service.

8. External Links

Our Website may include links to external sites with their own privacy practices. We are not responsible for the content or policies of third-party websites and encourage you to review their privacy statements.

9. Children’s Data

Our services are not directed to individuals under 18 years old. We do not knowingly collect data from minors. If we learn of such data collection, we will promptly remove the information.

10. Updates to this Policy

We may revise this Privacy Statement periodically to reflect changes in practices, regulations, or services. Updated versions will be posted on this page with the new effective date. We recommend reviewing this policy regularly.

11. Contact Information

For inquiries or concerns about this Privacy Statement or your data, please reach out to:

Email: info@shopnion.com

Address:

PAYLIT TECHNOLOGY PRIVATE LIMITED
Ground Floor, Shop No. 1,
Plot No. 156, Sheetal Kunj Apartment,
Seawoods West, Nerul, Sector-44,
Navi Mumbai, Thane, Maharashtra – 400706.